Jordan
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Articles
Votes on activity by Jordan-
Refund Request
Generally, all charges for in-app purchases are nonrefundable, and there are no refunds or credits for partially used periods. How to Request a Refund from Apple App Store Wink/Soda can't issue ref...
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Restoring Purchase
When the app does not right away recognize your in-app purchases, you can restore them to keep access to subscriptions and other premium services. Restoring your purchase will not start a new trans...
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Cancel Subscription
Subscriptions and memberships will automatically renew unless you cancel them. Deleting the Wink app or your Wink account will not cancel your subscription or membership. To cancel, follow the step...
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Report & Block
Your safety is our top priority. If you see someone in the app that you don’t want to match with or feel uncomfortable with, you can proactively block & report that person with our Report & Block P...
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Why am I seeing users from other countries in my card stack?
Seeing users other than the country you selected? Don’t worry; this is not a technical issue. We don't want you to run out of users to swipe on! While our user base is growing in some countries, we...
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Why can't I accept friend requests for free anymore?
Friend requests and matches now are included for free in the card stack. You can chat with the person right away if you right-swipe on the user who also liked you. We understand the frustration ...
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Delete Account
We're sorry to see you go. If you are receiving an error message, please wait 24 hours and then try deleting your account before reaching out to support again! To delete your account via Wink setti...