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Generally, all charges for in-app purchases are nonrefundable, and there are no refunds or credits for partially used periods. How to Request a Refund from Apple App Store Wink/Soda can't issue ref...

Subscriptions and memberships will automatically renew unless you cancel them. Deleting the Wink app or your Wink account will not cancel your subscription or membership. To cancel, follow the step...

Wink doesn’t allow users to impersonate, or misrepresent affiliation, connection or association with, any person or entity. For more information about our policies, please visit our Terms of Servic...

Your safety is our top priority. If you see someone in the app that you don’t want to match with or feel uncomfortable with, you can proactively block & report that person with our Report & Block P...

Are you finding that users are appearing in your swipe queue outside of the criteria you’ve set? This is likely because we’ve introduced a new feature to automatically relax your set filters to giv...

We know that app crashes are irritating but don't worry just yet! Here are a few troubleshooting actions you may take: First and foremost, ensure that you have a solid internet connection; switch ...

Seeing users other than the country you selected? Don’t worry; this is not a technical issue. We don't want you to run out of users to swipe on! While our user base is growing in some countries, we...

Friend requests and matches now are included for free in the card stack. You can chat with the person right away if you right-swipe on the user who also liked you.    We understand the frustration ...

If you've suddenly stopped receiving push notifications, we're most likely dealing with a temporary issue and apologize for any inconvenience.   Meanwhile, make sure Wink notifications are enabled ...

Your name and age are the sole elements of your profile that cannot be changed once you have made an account.   If you need to change one or both, please write to us at support@getwinkapp.com quoti...