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We sometimes need to remove material from Wink in order to maintain the experience pleasant for everyone. If a photo is taken from your profile, it indicates a breach of our Terms of Use. Please fo...

In order to get verified, you must have clear photos of your face on your profile, and then your submitted photo must match the given pose, as well as the face that appears on your profile. If you ...

On Wink, you cannot delete individual messages. However, you can delete whole discussions by unfriending someone or deleting a chat. When you unfriend someone, you will be removed from their match ...

We're sorry to see you go. If you are receiving an error message, please wait 24 hours and then try deleting your account before reaching out to support again! To delete your account via Wink setti...

Generally, all charges for in-app purchases are nonrefundable, and there are no refunds or credits for partially used periods. How to Request a Refund from Apple App Store Wink/Soda can't issue ref...

When the app does not right away recognize your in-app purchases, you can restore them to keep access to subscriptions and other premium services. Restoring your purchase will not start a new trans...

Subscriptions and memberships will automatically renew unless you cancel them. Deleting the Wink app or your Wink account will not cancel your subscription or membership. To cancel, follow the step...

Your safety is our top priority. If you see someone in the app that you don’t want to match with or feel uncomfortable with, you can proactively block & report that person with our Report & Block P...

Are you finding that users are appearing in your swipe queue outside of the criteria you’ve set? This is likely because we’ve introduced a new feature to automatically relax your set filters to giv...

Wink doesn’t allow users to impersonate, or misrepresent affiliation, connection or association with, any person or entity. For more information about our policies, please visit our Terms of Servic...