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In order to get verified, you must have clear photos of your face on your profile, and then your submitted photo must match the given pose, as well as the face that appears on your profile. If you ...

Your name and age are the sole elements of your profile that cannot be changed once you have made an account.   If you need to change one or both, please write to us at support@getwinkapp.com quoti...

We sometimes need to remove material from Wink in order to maintain the experience pleasant for everyone. If a photo is taken from your profile, it indicates a breach of our Terms of Use. Please fo...

On Wink, you cannot delete individual messages. However, you can delete whole discussions by unfriending someone or deleting a chat. When you unfriend someone, you will be removed from their match ...

Are you finding that users are appearing in your swipe queue outside of the criteria you’ve set? This is likely because we’ve introduced a new feature to automatically relax your set filters to giv...

Wink doesn’t allow users to impersonate, or misrepresent affiliation, connection or association with, any person or entity. For more information about our policies, please visit our Terms of Servic...

We know that app crashes are irritating but don't worry just yet! Here are a few troubleshooting actions you may take: First and foremost, ensure that you have a solid internet connection; switch ...

If you've suddenly stopped receiving push notifications, we're most likely dealing with a temporary issue and apologize for any inconvenience.   Meanwhile, make sure Wink notifications are enabled ...

Subscriptions and memberships will automatically renew unless you cancel them. Deleting the Wink app or your Wink account will not cancel your subscription or membership. To cancel, follow the step...

Seeing users other than the country you selected? Don’t worry; this is not a technical issue. We don't want you to run out of users to swipe on! While our user base is growing in some countries, we...