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We don't want you to run out of users to swipe on! While our user base is growing in some countries, we've temporarily removed the distance setting slider. If you feel your countries have enough us...

Are you finding that users are appearing in your swipe queue outside of the criteria you’ve set? This is likely because we’ve introduced a new feature to automatically relax your set filters to giv...

If you use Apple to log into Wink/Soda, you may have created an account using your Private Relay Apple ID (aka 'Hide my email'). If you are having trouble understanding which email address you have...

  Refund Policy Generally, all charges for in-app purchases are nonrefundable, and there are no refunds or credits for partially used periods. How to Request a Refund from Apple App Store Wink/Soda...

Seeing a screen that you’ve hit the end of the line? Don’t worry; this is not a technical issue. To help foster more genuine, quality connections for our users and encourage more intentional swipin...

Seeing users other than the country you selected? Don’t worry; this is not a technical issue. We don't want you to run out of users to swipe on! While our user base is growing in some countries, we...

Friend requests and matches now are included for free in the card stack. You can chat with the person right away if you right-swipe on the user who also liked you. We understand the frustration of ...

We understand sometimes you just want to delete the account right away. But in order for us to prevent users from spamming our platform by deleting and creating accounts rapidly unfortunately this ...

We’d hate to see you go 😢 But if you’ve made up your mind, you need to wait for 24 hours after registration to delete your account. Go to your account settings in Soda and find the “Delete my accou...